As millions travel home for family reunions during the Spring Festival, Huaqi Intelligent stands as your unwavering guardian behind every journey.

At Huaqi Intelligent, "customer-centricity" is far more than a slogan. Whether on holidays or regular days, day or night, our services are always online, on duty, and on-site – because we are trustworthy, you can travel with peace of mind.

Round-the-Clock Commitment Across Every Mile of Operation

The stability of rail transit connects the travels of countless people. We implement 24/7 Operations and Maintenance (O&M) , transcending time and space to establish a proactive support system spanning from early warning to optimization, all for more reliable operations.

24/7 Responsiveness: Our service pace synchronizes with the trains. During critical periods like the Spring Festival travel rush, support is prioritized and proactive.

Full-Process Closed Loop: We execute a closed-loop management process of "Monitoring – Early Warning – Resolution – Review" to prevent issues before they arise.

Comprehensive Collaboration: Through "On-site + Remote" coordination, we achieve rapid fault location and timely response.

Customer at the Core: Anticipating Needs, Acting First

For us, "customer-centricity" means minimizing faults and ensuring hassle-free operations for you.

Proactive Analysis: In response to additional trains scheduled during Spring Festival, we increase staffing and strengthen inspections.

Predictive Maintenance: Leveraging data analysis, we forecast equipment status and implement off-peak maintenance schedules.

Experience-Driven: We continuously optimize system operations and passenger experience, making travel smoother and more reassuring.

On-site: Where Our Responsibility Lies

During the Spring Festival reunion moments, Huaqi Intelligent's engineers remain steadfast on the front lines of high-speed rail, metro, and tram operations across the nation and around the globe:
They conduct meticulous inspections in maintenance depots, coordinate testing in driver's cabs, monitor data in equipment rooms, and stand guard quietly beside the tracks.
Their presence is integral to every phase of train operation;
Their dedication ensures every second of your journey is smooth and safe.

Our Team: The Constant Source of Reliability

Behind every moment of stable operation stands a professional, reliable, and ever-ready team.
Duty during Spring Festival is merely a snapshot of our daily commitment; 24/7 operations and maintenance represent our round-the-clock responsibility.
Because we deeply understand that what rests on our shoulders is the reunion of countless families.

 Huaqi Intelligent: Always There for You.
Not just during Spring Festival, but in every moment.