Product Features

Intelligent Voice Interaction：
Equipped with a full-duplex dialogue engine and natural language processing technology, it integrates large language model (LLM) and retrieval-augmented generation (RAG) capabilities. It also achieves a second-level response for frequent inquiries and multi-turn semantic understanding with an accuracy rate of over 98%.
Immersive Multi-modal Interaction：
Equipped with a 3D digital human driver engine, it provides virtual customer service "Xiaoqi" with humanized service, supporting cross-modal collaboration of "voice command + touch screen operation + expression feedback" and covering various business scenarios.
Spatial 3D Navigation：
It provides a station panorama view and in-station AR real-scene navigation functions, and it supports touch-based floor guides, facility location, and simulated navigation. ”
Emergency Service Response：
It provides a "One-Call for Help" function and supports real-time video calls and screen sharing. This facilitates remote assistance from customer service for complex problems.
Multi-functional Media Platform：
It supports media play and has expansion capabilities, as well as the ability to flexibly integrate third-party value-added services. ”
Multi-form Product Matrix：
It offers a variety of product forms, including 32-, 55-, 65-, and 75-inch screens. It is compatible with wall-mounted, floor-standing, embedded, and mobile robot deployment methods and can accommodate various spatial layouts.
Rugged Design：
Panel uses high-strength tempered glass material with excellent scratch and impact resistance. ”
Flexible and Expandable Architecture：
It adopts a modular design and componentized application installation, supporting dynamic function expansion and personalized customization.
Service Efficiency Improvement：
It frees human customer service from basic inquiries and allows them to focus on complex scenarios like special passenger assistance. It diverts over 80% of repetitive station inquiries, reduces average passenger service wait time to under 30 seconds, and increases satisfaction rate to over 95%.

Specifications

Unit dimensions	1050 mm (Width)）1934 mm (Height) 805 mm (Depth)
Touch display	MiniLED backlight + LCD mirror screen, size 75-inch
Resolution	Resolution 2160P
Control host	Industrial-grade host, octa-core 64-bit ARM processor, max frequency 2.0GHz
Network	Ethernet and WiFi supported
Power supply	Input voltage AC100-240V (50-60Hz), power consumption ≤800W
Audio	Dual-channel, stereo surround amplifier system, frequency response of 20HZ-20KHZ
Microphone	8-array directional pickup, echo cancellation
Camera	5-megapixel high-definition camera
Operating environment	Temperature of -10°C - +50°C, humidity of 10% - 90% (relative, non-condensing)
Body color	Light gray (customizable)
Cabinet	Full cold-rolled steel plate, high-temperature paint, steel plate thickness of 1.5mm, rust-proof, waterproof, corrosion-resistant

Intelligent Interactive Terminal - Digital Human Holographic Capsule

Product Features

Specifications